If there’s one constant to doing business in today’s global environment, it’s that things inevitably change.
Of course, when it comes to change in today’s organizations, more often than not it’s sorted into one of two boxes — change that drives our efforts towards innovation, or change that we have to manage in response to fluid conditions in our market space.
In my work, I get many leaders who want to discuss the latter condition — of how to manage change that comes with the changing needs of your customers, the changing needs of what you need to attract and retain employees, and the changing needs of how you’re supposed to lead in an increasingly multi-generational and diverse workforce.
In many of these conversations, it becomes clear that what these leaders are after is a playbook — a straightforward, step-by-step process of how to get through this “change initiative” quickly, so that they can shift their focus back to the work that they view as being ‘the real and important work’.
